How do I stop my emails going to junk/spam? Print

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If people say your emails land in their Junk folder, work through this checklist.

1. Authenticate your domain

  • SPF record with include:spf.stackmail.com
  • DKIM signature turned on
  • A DMARC record, e.g. TXT on _dmarc: v=DMARC1; p=none; rua=mailto:you@yourdomain.com

2. Send properly

  • Send from a real mailbox on your domain, not a free Gmail/Yahoo address pretending to be your business.
  • Website and contact-form emails should use SMTP, not PHP mail.
  • Don't send bulk or newsletter emails from your mailbox; use a newsletter service.

3. Write good emails

  • Avoid ALL CAPS, lots of exclamation marks and spammy words like “FREE!!!”.
  • Use a clear subject, a signature, and not too many links or large images.

4. Ask recipients to help

Ask regular contacts to mark your email Not spam and add you to their contacts.

5. Test

Send a test to a free checker such as mail-tester.com and fix any problems it reports.

Need help?

Open a support ticket from your FariHost Client Area or message us on WhatsApp and our team will help you.


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