Transparent refund policy for Farihost customers
Please read this policy carefully before ordering. You can edit these terms to match your official business rules.
Before publishing
Review this template with your business policy and legal requirements.
- Clear refund request process
- Hosting/service conditions
- Domain exclusions section
1. General refund eligibility
Refund eligibility depends on the service purchased, the time since payment, account usage and whether the service is refundable under Farihost rules. Hosting services may be reviewed for refund when requested within the allowed refund period.
2. Non-refundable services
Domain registrations, domain renewals, domain transfers, SSL certificates, license keys, setup fees, custom work, third-party services and promotional/discounted items may be non-refundable once processed.
3. Abuse and policy violations
Refunds may be refused for accounts suspended or terminated due to abuse, spam, malware, phishing, illegal content, resource abuse, chargeback fraud or violation of terms.
4. How to request a refund
Open a support ticket from the Farihost client area and include your invoice number, service name and refund reason. Requests must be sent from the verified account owner.
5. Processing time
Approved refunds are normally processed back to the original payment method where possible. Bank, card and gateway processing times may vary.
6. Account credits
In some cases, Farihost may issue account credit instead of direct refund, depending on payment method, service type and customer request.
7. Changes to this policy
Farihost may update this refund policy when services, payment methods or business rules change. The latest published version applies.
Have a billing question?
Contact support from the client area before opening a dispute or chargeback.
