Your domain and its www version are two separate DNS names, so each needs its own record.
If you use our nameservers
Both versions are set up automatically. If one still doesn't work, open Manage DNS in your control panel and check there is a record for @ (the bare domain) and for www. Ask us if you're not sure what they should be.
If your DNS is managed elsewhere (e.g. Cloudflare)
- Make sure there is an A record for the bare domain pointing to your hosting.
- Add a CNAME for www pointing to your bare domain.
Send visitors to one version
Choose either www or non-www and redirect the other to it, which also helps Google. See How to redirect www and http with .htaccess. Also make sure your free SSL covers both versions.
Need help?
Open a support ticket from your FariHost Client Area or message us on WhatsApp and our team will help you.