If your website won't load, these checks find the cause in most cases.
- Is it just you? Try your phone on mobile data, or a free “is it down” checker. If it works elsewhere, clear your browser cache or restart your router.
- Has your domain expired? Check Domains → My Domains in the Client Area. See How to renew your domain.
- Is your hosting active? An unpaid invoice can suspend hosting. Check Billing → My Invoices.
- Did you recently change nameservers or DNS? Allow up to 24 hours. See DNS propagation.
- Is there an error message? See How to fix common website errors and check Statistics → Access/Error Logs in your control panel.
- Did something change? A new plugin, theme or update often breaks a site. Undo it, or restore a backup.
Still down? Open a ticket with your domain name and a screenshot of what you see.
Need help?
Open a support ticket from your FariHost Client Area or message us on WhatsApp and our team will help you.